Help Center
Need help with El Casamiento? Here you'll find answers to the most frequently asked questions.
Frequently Asked Questions
How do I create an event?
On the main page, enter your event name, choose a custom URL (slug) and your email. We'll send you a link to verify and access the admin panel.
How do my guests upload photos?
Share your event link or QR code with your guests. They can access from their phones and upload photos directly without creating an account.
How many photos can I upload?
Currently there's a limit of 500 photos per event. If you need more space, contact us.
How do I download all photos?
From the admin panel, click 'Download All'. A ZIP file will be generated with all your event photos.
Can I moderate photos?
Yes, from the admin panel you can view all photos and delete the ones you don't want to show.
What are music requests?
Your guests can request songs for the DJ or karaoke. You'll see all requests in the admin panel and on the public music page.
How do I put my event in maintenance mode?
In the admin panel, in the 'Maintenance Settings' section, you can unpublish your event. Visitors will see a custom message instead of the slideshow.
Is the service free?
Yes, El Casamiento is completely free. No hidden charges or premium plans.
How long does my event remain active?
Your event remains active indefinitely. You can delete it whenever you want from the admin panel.
How do I recover access if I lost the email?
On your event page, click 'Admin Access' and enter the email you used to create the event. We'll send you a new access link.
Still need help?
If you didn't find an answer to your question, contact us:
- Email: hola@latarjetita.de
- WhatsApp: +5491112345678
We respond in less than 24 hours.